Kelai wood Flooring warrants, to the original purchaser, that its engineered pre-finished wood floors are free of any manufacturing defects. Manufacturing defects include, but are not limited to, the following: improper milling, grading, staining, and coating. A structural limited lifetime warranty means the hardwood flooring product will remain free from defects in lamination, assembly, milling,dimension, (see: Proper humidity conditions in installation instructions), and grading for as long as the original purchaser owns the home.
It is the installer’s responsibility to inspect each board PRIOR to the installation.
Planks that are NOT structurally acceptable should NOT be installed.
Planks that are NOT visually/aesthetically acceptable should be put to the side and used in an acceptable location.
Once a plank is installed, there is NO longer a question as to its structural or visible/aesthetic characteristics. If a plank does NOT install properly, it is NOT to be used. Although improper installation voids this warranty, Kelai wood Flooring reserves the right to replace planks that have cracked, split, and/or delaminated due to structural defects. If more than5% of the boards for the complete installation are unusable, return to Kelai wood Flooring for replacement.
Damages due to improper transportation, storage, installation, extreme indoor conditions (e.g. extreme heat, dryness, and/or moisture) extreme sunlight, excessive wear and usage, or any other cause are NOT covered by this warranty. Exposure to excessive heat, dryness, or moisture, may cause damage to the flooring. It is natural, due to the inherent properties of wood, that minor contractions and expansions may occur. These occurrences, and/or visual changes of the hardwood floor, will self-correct with seasonal climate changes and/or when maintaining suggested Normal Environmental Conditions.